Approved Disinfectant Wipes for XOTHRM® SmartPad
At XOTHRM®, we are committed to ensuring the optimal performance and longevity of our products. To maintain the highest standards of hygiene and care for your XOTHRM® SmartPad, we have carefully selected and approved specific disinfectant wipes that are compatible with our device's materials and design. This decision was made based on thorough testing and consideration of commercial availability.
Why Using Approved Disinfectant Wipes is Important:
Using only the approved disinfectant wipes listed below is crucial to protect the integrity and effectiveness of your XOTHRM® SmartPad:
- Amazon® Disinfecting Wipes
- Clorox® Disinfecting Wipes
- Lysol® Disinfecting Wipes
These wipes have been tested to ensure they effectively eliminate germs and bacteria without wearing out the SmartPad’s surface or affecting its advanced technology. Using unapproved cleaning products can degrade the materials, impair performance, or potentially void your warranty.
Proper Care and Storage
Proper care and storage are also crucial for product longevity. After cleaning, allow the SmartPad to air dry with the bottom cover (sunburst logo) facing up. Do not fold, store, or use it while damp, as this may cause damage.
Ongoing Testing
We understand that our customers may have preferences for different cleaning products. That is why we are actively testing other popular disinfectant wipes to ensure their safety and compatibility with the XOTHRM® SmartPad. As new products pass our rigorous testing and quality standards, we will update our approved list to provide you with more options.
By adhering to our recommended cleaning guidelines, you help preserve the XOTHRM® SmartPad's innovative technology and ensure it continues to provide you with safe and effective heat therapy.
For any questions or additional information, our support team is here to help.
- Email: support@xothrm.com
- Phone: 208-994-3844